This document describes the organization of the fixed and mobile telephony services offered at ISAE-SUPAERO. In particular, it details the allocation method and the services offered.

for students;
allows to configure ISAE-EDU under windows 10 for a wifi connection on the campus.

The VPN service allows access to internal IS resources from outside the ISAE network. This document specifies who and how to declare an access to the service.

This document presents the main characteristics of the different WiFi networks proposed to the internal and external users of ISAE-SUPAERO.

This article explains how to publish in ICampus.

This document presents the technical standards used in the field of computer development of ISAE-SUPAERO information systems.

This document summarizes the elements related to IS tools allowing telework.

This procedure describes the various aspects related to the backup of computer data implemented at ISAE-SUPAERO. In particular, it covers the backup elements for operational IS backup services, user data stored on file servers, specific backups, digital services not managed by IS, external digital services and the principles of workstation backup. The restoration request procedure is also indicated.

This procedure specifies how to proceed when lending equipment to an association or an entity outside the ISAE.

This service allows you to access the list of computer and digital assets that are under your responsibility.

Specifies how to deliver, remove, reform a computer asset.

This document proposes the rules that users of information systems must apply.

The “CoSInUS” service (Information System Console for Satisfied Users) aims to facilitate and secure the performance of administration operations on the information system by users.

Forge is the collaborative design and implementation tool for ISAE-SUPAERO information systems.

This page presents different SI dashboards produced with KIBANA.

This FORGE view allows for life cycle management of requirements: assignment, arbitration.

Recommendations and minimum configuration for the ISAE-SUPAERO student computer

This document describes the organization of the fixed and mobile telephony services offered at ISAE-SUPAERO. In particular, it details the allocation method and the services offered.

This document presents the means of printing and the organization around these means.

Creation of an Exchange account on a Smartphone (Android) to automatically set up email, calendar and contacts

for students;
allows to configure ISAE-EDU under windows 10 for a wifi connection on the campus.

This system allows the “online” sending of a document to the ISAE printers, without installing a driver on the workstation.

This document summarizes the elements related to IS tools allowing telework.

Creation of an Exchange account on a Smartphone to automatically set up email, calendar and contacts

Description of the elements of selection, management, administration, purchase of ISAE-SUPAERO workstations

How to use your personal equipment to access ISAE-SUPAERO information systems.

The IS offers a set of standard workstations whose hardware and software configuration is presented. These workstations are available in several complementary profiles and meet the needs of the majority of use cases within ISAE (office automation, Web, Web applications, scientific work, nomadism, etc.).

Some rules of use of electronic messaging in the context of ISAE-SUPAERO professional communications.

This document defines the organization of the ISAE-SUPAERO institutional mailing lists.

The Amicale ISAE-SUPAERO-ENSICA offers a permanent e-mail address to all students and graduates of ISAE-SUPAERO: the address for life!

Spam, “junk mail” or “spam” is unsolicited electronic communication, primarily via e-mail. It is generally a matter of sending large quantities of messages for advertising purposes. This document presents what you need to know about SPAM at ISAE-SUAPERO

WALI is the integrated service offering a web access facilitating the management of your emails, diaries, contacts, with the capacity to share with ISAE users or even invite external people.

ISAE-SUPAERO’s PAGESPRO allow the institute’s research professors to easily publish Web pages associated with their professional activity.
The ISAE-SUPAERO’s PAGESPRO allow students and staff of the institute to consult the professional pages of the research professors.

The website - https://www.isae-supaero.fr - presents ISAE-SUPAERO’s institutional public information.

This documentation provides the administration elements of the dynamic displays based on the XIBO system.

Send us your ILL requests, articles or purchase suggestions by DESK

Ask your questions live and join us on the Doc’s Rocketchat thread

DESK is the Web application that allows users to request services from ISAE-SUPAERO entities that have joined a service center organization. It allows users to simply make a request for service or declare an incident at one of the many points of contact available. Automatically, the request will be directed to the team that can handle the request.

PLANNING is a real time display system for timetables, on the screens of the ISAE campus.

Creation of an Exchange account on a Smartphone (Android) to automatically set up email, calendar and contacts

NEXTCLOUD is an online service accessible through a web browser and offering a set of collaborative services. With this service, you have the assurance of localization of your files: they are stored in a secure way (RAID5) on the servers of the datacenter.

This document summarizes the elements related to IS tools allowing telework.

RocketChat is a collaborative instant messaging service that allows you to manage groups and broadcast channels independently.

Creation of an Exchange account on a Smartphone to automatically set up email, calendar and contacts

Online access to Microsoft 365 service

This document aims at informing students and ISAE-Supaero staff about the GitLab instance which is open to them and to specify the steps to follow to access it.

WALI is the integrated service offering a web access facilitating the management of your emails, diaries, contacts, with the capacity to share with ISAE users or even invite external people.

Filesender is the secure transfer service for large files of the Higher Education and Research community, proposed and implemented by GIP-RENATER
It offers a temporary storage space for the staff of the institutions and organisations that are members of the community, as well as for their privileged contacts.

ISAE-SUPAERO provides its members with a survey tool to carry out any kind of opinion poll, satisfaction questionnaire, event registration, etc.

With the WEB CONF service, you can bring your employees together on a virtual platform for work meetings, training sessions or seminars. All participants, in front of their computers and equipped with a simple Internet connection, communicate and exchange data in real time from a distance.

RENAVISIO is a digital service allowing to implement a standard videoconference in the Visio ISAE rooms or your workstation. In the latter case, the SCOPIA application (Windows / MacOSX compatible) allows you to connect to the videoconference from and exchange voice, video, screen sharing and chat (live text dialogue).

This document summarizes the elements related to IS tools allowing telework.

Framing elements and procedure for capturing live pedagogical events.

ZOOM is a web-conference service that can be used from a web browser or a fat client.
It allows you to make free web-conferences between 2 participants and beyond 2 participants with a Pro license from ISAE.

This document defines the classification of the ISAE-SUPAERO information systems, in four different spheres, each one being itself structured in different domains.

• Identification of ISAE-SUPAERO reference systems

Implementation of Enterprise Architecture Diagrams with TOGAF, Archimate language and Archi software.

This section offers all the documents for the organization of the IS department.

This document presents the different stages of the life cycle of an ISAE information system.

This procedure presents the elements for processing IS requirements expressed by ISAE-SUPAERO entities or individuals.

This note defines the organization of the Information System Department (IS Department) of the Institut Supérieur de l’Aéronautique et de l’Espace - SUPAERO (ISAE-SUPAERO).

This operation describes the termination of account and email access for users.

Description of SI accounts for individual teachers at ISAE-SUPAERO.

• Definition of IS emergencies

• Express the need for a software-related change

This document describes the operations related to user computer requests that may require a purchase.

This document defines the organization of the ISAE-SUPAERO institutional mailing lists.

This document defines the organizational structure set up in order to operate the governance of the ISAE-SUPAERO information systems, in particular through the arbitration mechanisms in the IS life cycle.

This document describes the organization of the fixed and mobile telephony services offered at ISAE-SUPAERO. In particular, it details the allocation method and the services offered.

Definition of access to information systems.

The main objective of the IT department is to facilitate and control the use of IT resources and digital services, especially for students and teachers.

everything about the use of tags in tickets:
what tags, for what purposes, who implements them, who uses them.

Description of the elements of selection, management, administration, purchase of ISAE-SUPAERO workstations

This document proposes the rules that users of information systems must apply.

This document specifies the methods that IS users should use to interact with the IS service.

** ATTENTION - DURING CONFINEMENT - the PHONE CALL to 8989 is only activated in answering mode.
If you need to reach us, you will have to call the service center agents by name on the professional phones (the forwarding is activated):

Frédérique Fal : 0561338176
Gérard Mogavero : 0561338199
Maxime Syidalza : 0561338982
Thierry Lecoeur : 0561338177 (afternoons)

The IS offers a set of standard workstations whose hardware and software configuration is presented. These workstations are available in several complementary profiles and meet the needs of the majority of use cases within ISAE (office automation, Web, Web applications, scientific work, nomadism, etc.).

This document summarizes the elements related to IS tools allowing telework.

Spam, “junk mail” or “spam” is unsolicited electronic communication, primarily via e-mail. It is generally a matter of sending large quantities of messages for advertising purposes. This document presents what you need to know about SPAM at ISAE-SUAPERO

The purpose of this document is to present the ISAE scientific archiving system and its use.

This document is intended to help new users get started with the PANDO/RAINMAN computing platforms.

This document describes the procedure for using the remote viewing solution available on PANDO.

This document lists the software available on PANDO and explains how to use the module environment.

This document is intended to help new users of kolmogorov to generate and configure the ssh connection.

This document describes the procedure for requesting a special score on the “PANDO” computer.

This document aims to help the use of matlab on computers.

This document presents the hardware architecture of the RAINMAn high performance computer.

This document is intended to help new users get started with the PANDO computing platform.

This document is intended to help you get started with the PANDO computing platform.

This document is intended to help new users get started with the RAINMAN computing platform.

This document presents the high performance computing resources available at ISAE-SUPAERO

This document is intended to help new users get started with the RAINMAN computing platform.

This document is intended to help new users get started with the PANDO computing platform.

This document is intended to help new users get started with the PANDO computing platform.

This document is intended to help new users get started with the PANDO/RAINMAN computing platforms.

This document presents the hardware architecture of the PANDO high performance computer.

Classroom and lecture courses become agile and interactive with open and closed question sessions managed by IQuiz in one click.

The LMS (Learning Management System) is an online teaching system. It can be used as a complement to traditional (“face-to-face”) teaching, but also as part of partial or total distance learning.

This document defines the methodology for the production of digital resources developed in a perspective of implementation of digital training such as a MOOC, SPOC or an accompaniment of the presential inverted class for ISAE-SUPAERO.

Requirements for the production of ISAE-SUPAERO videos

Framing elements and procedure for capturing live pedagogical events.

The replay-depot service allows you to manually publish a video in the 72h replay system.

ZOOM is a web-conference service that can be used from a web browser or a fat client.
It allows you to make free web-conferences between 2 participants and beyond 2 participants with a Pro license from ISAE.

MICROLEARNING is an innovative pedagogical platform aiming at developing a learning support by offering a direct access to digital pedagogical micro-contents, useful for the aeronautics and space field.

• Access : https://microlearning.groupe-isae.fr

This page provides access to user guides for the multimedia devices available in the various meeting rooms and lecture halls.

Intervention of the IS department to ensure that the examination takes place under optimal security and stability conditions.

Within the framework of the National Instruments Campus contract, ISAE offers students and scientific staff of the establishment the use of Labview software on their workstations

This document presents the GIT software, decentralized version management.

Benefit from the Jetbrains agreement (software development company in different languages).

Access to autodesk software.

ISAE has a Campus contract with Mathworks, which allows all staff and students to install Matlab and Simulink, as well as a large number of toolboxes, on all the machines they work on (including a personal machine at home).

This service allows the reservation of ISAE-SUPAERO sports fields. Accessible online, remotely and on any mobile equipment, it is the only reference for reservations.

Description of the SPA: active learning rooms.

The main objective of the IT department is to facilitate and control the use of IT resources and digital services, especially for students and teachers.

List of educational software installed in the computer room.

This document refers to the elements (procedures, tools, etc.) related to ISAE’s teaching computer rooms.

This page provides access to user guides for the multimedia devices available in the various meeting rooms and lecture halls.

• Methodology for updating the COCKTAIL ERP

DESK is the digital support for ISAE-SUPAERO service desks.

ISAE-SUPAERO document management system.

Signature e-Pad is an electronic signature application that allows you to electronically sign or endorse the documents presented.

Digital Recruiters is a recruitment process management solution.

Management of professional interviews for the 2018 campaign

Chronos is the service for managing working time. It allows you to manage your holidays, timekeeping, absences, etc.

The ORGANNUARY presents a hierarchical organization chart of all ISAE-SUPAERO personnel. A search engine allows to find a person. This service is directly connected to the HR-IS and thus reflects the content of its data.

Consultation of the schedules and the occupation slots.

The dematerialized student file allows you to access the documents you need and that concern students.